HelpDesk OSP, for Outlook and SharePoint
Rating
Downloads
: 280
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Price : 1800
Shareware
Size :
7.17MB |
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Version : 2.1 |
Minor Update
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Win2000 , Win7 x32 , Win7 x64 , WinVista , WinVista x64 , WinXP
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Connects Outlook to SharePoint/Office Live
HelpDesk OSP connects Outlook and SharePoint or Office Live plus takes advantage of the particular best of the Ms products. This help table application from kalmstrom. possuindo Business Solutions can become used for a lot of kinds associated with issue tracking and consumer support.
The software will be partly web based, yet remember that this is not really an ordinary web centered helpdesk but a helpdesk depending on SharePoint/Office Live, conditions that Microsoft is favoring strongly. That makes this particular application safe for the particular future, and users obtain a lot of features plus possibilities.
Decrypted password keeping. Global Setting - 1 user can configure with regard to all. E-mail Threading -- info from all emails regarding the same situation can be gathered within the same ticket. Also with regard to OWA. Merge tickets, proxy server settings, forms authentication. Excellent customization possibilities. Subscription $150/month, free use support plus upgrades.
The product will be available for ten dialects. Online video demonstrations plus a downloadable manual create installation and use simple. Free trial of the particular full version for thirty days with no obligations.
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Requirements :
SharePoint site, version 2 or higher OR Office Live, .NET Framework 3.5
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