Web Help Desk Software for Windows
Rating
Downloads
: 366
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Price : 0.01
Shareware
Size :
172MB |
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Version : 10.0.18.3 |
Major Update
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Windows Vista Business , Windows Vista Business x64 , Windows Vista Enterprise , Windows Vista Enterprise x64 , Windows Vista Ultimate , Windows Vista Ultimate x64 , Windows2000 , Windows2003 , WinME , WinNT 3.x , WinNT 4.x , WinXP
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Web based Help Desk Software for Windows
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Key Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident and Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options
Help Desk Software Integration:
- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
The Web Help Desk Software: All of the features, none of the hassles.
Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.
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Requirements :
Windows 2000 Server or later
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