HelpDesk CentreDesk Repair
Rating
Downloads
: 198
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Price : 0
Freeware
Size :
5.44MB |
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Version : 5.401 |
Minor Update
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Win98 , WinME , WinNT 3.x , WinNT 4.x , Windows2000 , WinXP , Windows2003 , Windows Vista Starter , Windows Vista Home Basic , Windows Vista Home Premium , Windows Vista Business , Windows Vista Enterprise , Windows Vista Ultimate
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Freeware, multi-user HelpDesk application
CentreDesk Repair is a FREE-WARE multi-user helpdesk repairs answer. Among the four CentreDesk Assist Desk group, that are usually affordable and straightforward to make use of
Core elements are:
Quick, easy call logging, simple call tracking, using the complete history of all activities taken.
Easily assign records to technicians
Time monitoring (calculates holidays and operating days) and flagged to point the current status plus period
Logs that are usually awaiting an answer for estimates, or System.Drawing.Bitmap workshop, or even awaiting parts are instantly set to "On Hold"
Security ensures that just logs assigned to person technicians can be seen by them.
Provides the flexible workflow.
Your clients are held informed regarding the progress associated with reported faults, with email messages being delivered to confirm:
That will the issue continues to be logged, and the details
Estimates (approved or rejected)
Invoicing (including a cancellation charge option) and a Set Email facility.
Invoice overview
Log completion
Your SLA Contract labour charges are usually automated for quotations plus invoices, so you avoid need to remember the various rates for each customer and category.
A completely functional Parts inventory
In order to maintain good relations along with your customers, the CentreDesk solution makes available the particular tools required to provide the particular support and focus on fine detail, that prevents logs through falling between the splits.
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Requirements :
Microsoft Office 2000/ 2007 Professional
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