123 Live Help Chat Server Software

Rating By 3 Users   Downloads : 5
Price :   599  Shareware

Size : 17.8MB
Version : 2.1 Major Update  
OS

Win95 , Win98 , WinME , WinNT 3.x , WinNT 4.x , Windows2000 , WinXP , Windows2003 , Unix , Linux , OS/2 , OS/2 Warp , OS/2 Warp 4 , MAC 68k , Mac PPC , Mac OS X , Mac Other , Pocket PC 
123 Live Help Chat Server Software

Live Support Software, Flash Live Chat Client

This program offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. Its Java chat server and flash live chat client with cheap price.

This program supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.

Features:

*Real-time Text Chat and Optional Video Chat for Staff

123LiveHelp java server enables instant chat.

*Web-based Client

123LiveHelp flash client loads fast and is completely web-based, so the end users dont need to download any plug-in application to chat directly with staff.

*One to One Chat

between (potential) customers and agent.

*Visitors Waiting in Queue

to get the permission to chat with agent.

*Chat Transfer

from one representative to another.

*Canned Answers

Agent has predefined answers to serve clients more efficiently and eliminate typing repetitive answers.

*Auto-detect Customer Language

and display interface language.

*Member or Guest

Visitors can choose to directly chat as guest, or register to keep his identity.

*Multiple Chat Requests

One agent can chat with multiple clients, multiple agents are also supported.

*Push URL

Push web pages to the visitor.

*Custom UI

Customizable client interface, and skin collection to choose the right style from.

*Integrate External Database

of your existing portal or forum.

*Auto-detect User Details

Auto-detect extensive visitors information including IP address and country, display summary in agent window.

*Backend Monitor

Admin has overall power to monitor all the conversation that are currently in progress. *Sound Notification

*Department Management

*Account Management

*Search Transcripts

You can find some alternatives for 123 Live Help Chat Server Software here .
123 Live Help Chat Server Software

Requirements :

Sun J2SDK1.4.x

 


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